Contact information

PLEASE EMAIL info@barfia.com

Complaints (Direct)

If you have a complaint about any of our products (24hours for products) or services you must put this in writing. Once we receive your complaint you shall be contacted within 48 hours. You shall be asked for evidence to support your claim. It shall be thoroughly investigated and escalated to the necessary party.

Complaint (Franchises)

Should you have a complaint about one of our franchises we shall investigate it and where possible try and mediate between the franchise and yourself for a fair resolution. Franchises are independent business who operate under the Barfia Branding. We shall make every effort to ensure a fair outcome is reached between both parties.